Dasar penghantaran
WHAT IF I ORDER WITHIN BRUNEI DARUSSALAM?
Orders within Brunei Darussalam are shipped via EMS Pos Laju from the post office or via local runner and have an estimated delivery time of 1-3 business days depending on your location.
This does not include the time is takes for us to process your order (3-5 business days), and does not include weekends or holidays.
The shipping times listed are “close” but not guaranteed as a number of factors can slow down an order once it leaves our hands (such as weather, the holiday season, etc).
For this reason, we are not responsible for the time in which a package travels once it has been accepted by the post office.
WHAT IF I ORDER OUTSIDE OF BRUNEI DARUSSALAM?
We use EMS SpeedPost to ship our international orders.
Orders outside of Brunei Darussalam vary vastly, depending on your location.
Occasionally packages can be substantially delayed if they are held in customs.
Because we cannot control the speed in which processing occurs through your country’s customs officials, please understand that we are not responsible for shipping delays once the order leaves our hands.
Though delays are not common, they do happen occasionally.
Some countries require a Duty Fee, Tax, or Customs Charge before an order can be delivered.
These charges are somewhat random, relatively infrequent, but are 100% the buyer’s responsibility as you are the recipient of the mail.
This is not an additional shipping charge, nor are we responsible for covering your taxes and duty fees.
Please be aware of the individual taxes, duty fees and customs charges for your specific country.